Alcan Electrical & Engineering is a business phone system installer serving Anchorage and all of Alaska. We design, install, and support business phone systems, VoIP, and unified communications for commercial and industrial organizations — cloud, on-premise, or hybrid. For more than 20 years, our team has delivered Mitel, NEC, and Avaya phone systems across Alaska, serving both remote communities and major urban centers.
Whether you want cloud-based voice, reliable on-premise equipment, or a hybrid of both, Alcan designs the system that fits how your business actually communicates — and installs and supports it with our own Alaska-based team.
Telephone systems
Business phone systems are no longer just for making and receiving calls — they power collaboration. Alcan helps your team communicate by phone, video, and text, with intuitive desktop phones, softphones, wireless options, and mobile apps. We design the most efficient system for your needs and connect every device.
Unified communications
You can unify all your company’s communications into a single interface — one place for voice, video, messaging, and more. Alcan designs unified communications that bring your mobile, desktop, and collaboration tools together, so your team and the people they serve stay connected without friction.
Cloud & on-premise
Alcan leads in cloud-based communication (voice as a service) for businesses that want flexibility and predictable costs — while still delivering and supporting reliable on-premise systems where that’s the better fit. From basic phones to fully integrated platforms, we connect all your communication devices.
How a business phone system installation works
- Assessment & design. We look at how your team communicates today — locations, call flow, existing equipment, and network readiness — and design a phone, VoIP, or unified communications system to fit.
- Cabling & network preparation. Your phone system is only as reliable as the infrastructure it runs on. Alcan’s own BICSI-certified structured cabling team installs or certifies the copper and fiber your system depends on — no second contractor needed.
- Installation & configuration. We install and configure the platform and every device on it: desktop phones, softphones, wireless options, and mobile apps.
- Cutover. We schedule the switch from your old system to the new one to minimize disruption to your business.
- Training. We walk your team through the new phones and features so day one on the new system is productive.
- Ongoing support. Alcan backs its work with 24-hour maintenance support after the project is complete — and we continue to support legacy systems alongside new platforms.
An Alaska business phone system installer, not a carrier
Carriers sell you a service; Alcan builds and supports the system it runs on. Communications technology evolved from analog to digital to VoIP, and Alcan grew alongside it into a full-service communications integrator — we embraced VoIP early and became skilled IP integrators, while continuing to support legacy systems.
- 20+ years as an Alaska communications integrator
- Experience across Mitel, NEC, and Avaya platforms
- Early, skilled VoIP / IP integrators — and ongoing legacy support
- Cloud, on-premise, and hybrid options
- Backed by Alcan’s own structured cabling and network infrastructure
Where we install phone systems in Alaska
Alcan delivers VoIP phone services from its Anchorage headquarters to businesses statewide:
- Anchorage & Southcentral Alaska — our headquarters and the center of our operations
- Fairbanks & Interior Alaska
- Juneau & Southeast Alaska
- Remote communities statewide — part of Alcan’s communications work for more than 20 years
Frequently asked questions
Does Alcan provide VoIP phone services in Anchorage? Yes. Alcan is headquartered in Anchorage and installs and supports VoIP phone services for businesses across the city — and delivers the same cloud, VoIP, and on-premise systems statewide.
Can Alcan replace or support an existing Mitel, NEC, or Avaya system? Yes. Alcan has delivered Mitel, NEC, and Avaya phone systems for more than 20 years and supports legacy on-premise equipment as well as modern VoIP and cloud platforms — whether you want to keep your current system running or migrate away from it.
How much does a business phone system cost in Alaska? Cost depends primarily on how many users you have, whether you choose cloud or on-premise equipment, and how much of your cabling and network infrastructure is already in place. Alcan scopes every system from a site assessment, so you pay for what your business actually needs.
Does Alcan install VoIP in remote Alaska communities? Yes. Serving remote communities has been part of Alcan’s communications work for more than 20 years, and we install VoIP, cloud, and on-premise systems wherever your Alaska facility is.